Reference

Terms and Conditions That Govern Your pcso1 Account

These terms set out exactly what you agree to when you open and use your pcso1 account — from how deposits via GCash, Maya, and InstaPay are handled to the rules that apply to every session.

Account eligibility rulesGCash, Maya, InstaPay wallet termsWithdrawal and verification processAcceptable use policyGoverning jurisdiction
pcso1 Terms and Conditions That Govern Your pcso1 Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms raises a question — whether it is about your GCash withdrawal verification, an account restriction, or a specific clause you want clarified — we have direct channels to handle it. Reach us through live chat for anything time-sensitive, or email for detailed written queries that need a paper trail.

Live Chat Start a live chat session directly from the pcso1 site for real-time help on account rules, wallet verification, or any terms-related question you need answered quickly.
Email Support Send a detailed query about these terms to our support email. Useful when you need a written record — for example, disputing a transaction or requesting a formal account review.
Account Help Centre Check the Help Centre on pcso1 for answers on specific clauses — GCash name-matching rules, withdrawal verification steps, and acceptable use are all covered there.
HOW WE ENFORCE THIS

Account Security and Terms Enforcement at pcso1

We enforce these terms consistently across every account. Security measures, data handling, and the process for requesting changes are all part of how we keep the platform operating fairly for everyone who uses it where local law permits.

Data Handling

Account data you provide — name, contact details, e-wallet information — is held securely and used only for account management, identity verification, and processing your GCash or Maya transactions.

Account Security

Your account is protected by OTP-based login and session controls. If you suspect unauthorised access, contact us immediately via live chat so we can lock the account before any wallet action is taken.

Data Retention

We retain your account and transaction records for as long as required by applicable regulations and our own compliance obligations. You may request a summary of your data by contacting support directly.

Requesting Changes

To update registered details — including the GCash or InstaPay number linked to your account — submit a verified request through email support. We complete identity checks before any wallet detail is amended.

Common Questions About These Terms

These are the questions we get most often about our terms and how they apply to your account. If yours is not covered here, live chat is the quickest path to an answer.

Yes. Completing the account registration process means you have accepted these terms in full. You cannot use the pcso1 lobby, place wagers, or process a GCash or Maya transaction without that acceptance.

We post the revised version on pcso1 and note the change date. Continuing to use your account after an update is posted counts as acceptance of the new version. We encourage you to review the terms periodically.

No. Each person may hold one account only. Duplicate accounts are a breach of these terms and may lead to suspension of all associated accounts and any pending wallet balances being withheld pending review.

The name on your GCash, Maya, or InstaPay account must match your pcso1 registration to pass identity verification. Mismatches delay withdrawals and may trigger a compliance review before funds are released.

Send a request to our support email with your registered account details. We verify your identity first, then provide a summary of the data we hold — covering transactions, login history, and wallet records.

Access and use of pcso1 depend on local law and are available only where permitted. The governing law and jurisdiction for any dispute arising from these terms will be stated in the full legal version on the site.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.